COVID-19 Updates

Given the current challenge, we have implemented additional COVID-safe measures to ensure we protect you and our whole team. Before entry to our facility, it is a requirement for you to:


- Check-in by scanning the COVID safe QR Code on our Front Door;

- Wear a face mask before entry to Reception;

- Maintain the 1.5 metres physical distancing from one another at all times.


If you are required to isolate, you must not attend Beau's Pet Hotel. Please notify us and make alternative arrangements for the drop-off or pick-up of your pets. There are a number of pet taxi services that can assist with transporting your pets.

Please let us know if you are held up at your travel location or in quarantine and wish to extend your pet's boarding stay. We will make it our priority to accommodate your request, where possible.

So we can all stay safe, we are limiting the number of people around our reception area. We would appreciate it if only one person could come to the front desk's check-in/out area.


Thank you for helping us keep safe so we can be here to take care of your pets.